Membership

Overview

The National Health Co-op (NHC) is Australia’s largest patient owned healthcare co-operative. This means we exist for the sole purpose of providing affordable healthcare services to our members.

Consistent with Australian Medicare eligibility requirements, we bulk bill all our services to the maximum possible extent. Where certain services are not eligible to be bulk billed, we make these available to our members at the most affordable price possible, often significantly below the ‘market rate’. This is achieved through a mixture of cross-subsidy, business efficiencies and our not-for-profit approach to service delivery.

How it works

After joining up, an individual pays a small monthly membership fee. This process registers and maintains an individual as an NHC member.

Member benefits

As a member of the NHC, you, and your children under 18 years of age, are entitled to access the services of the Co-operative.

The NHC’s services include bulk billed appointments with a doctor of your choice at any NHC practice as well as a wide range of other primary healthcare services at no or low cost such as diabetes education, dietetics, exercise physiology, physiotherapy, psychology, and child, adolescent and aged health. A full list of our services is available here.

NHC Membership also opens the door to exclusive benefits and savings from a variety of partner organisations. An up-to-date list of the NHC’s community partners and the benefits available to members is available here.

The NHC is always on the lookout to connect with our community. If you operate a local business and would like to discuss providing a benefit to NHC members please contact us.

Membership cost

Membership of the NHC is designed to be highly affordable.

Annual membership of the NHC is available for individuals at $10 per month. Commonwealth concession card holders receive a 50 per cent discount and children under 18 years of age receive FREE cover under their parent or guardian’s membership. Free membership is also available to community members in need and is assessed on a case-by-case basis in partnership with local community service agencies.

Financial Model

In addition to being a fully registered health promotion charity, the NHC is a non-distributing co-operative. This means we reinvest all our retained earnings back into the organisation for the sole purpose of providing additional services to our membership and facilitate the ongoing expansion of the organisation.

Our model contrasts with the ‘corporate medicine’ model which, like other corporate businesses, is operated to generate a profit for return to shareholders.

The NHC works on the principal that in areas critical to the success of a community, such as healthcare, a business model that directs its revenue to activities for the benefit of its customers has the ability to not only uplift those individuals, but also effect significant social and economic change that will benefit the entire community.

Becoming a member

If you’d like to become a member of the National Health Co-op, please complete the following forms as appropriate.

Before your first appointment, please scan and email the completed forms to reception@nhc.coop. Alternatively you can also bring the completed forms into one of our clinics.

Your first appointment

To ensure we provide our members with the best possible healthcare, prior to your first consultation with a doctor, one of our nurses will conduct a free 30 minute health assessment. This health assessment establishes a medical baseline and helps to identify individuals who may benefit from additional clinical support.  

This approach is part of how we work to deliver better health outcomes and deliver on our goal of significantly reducing instances of preventable diseases and lessening the personal and societal impact of chronic conditions.