About

Local, community focused healthcare

We’re a not-for-profit, member owned co-operative that provides affordable medical and healthcare services in the ACT and Yass.  Providing quality care to the local community is our exclusive focus and as a non-distributing co-operative we reinvest all retained profits into improved health services for members.

Members enjoy access to bulk billed doctors of their choice at all of our clinics, with all consultations strictly by appointment.  As well as GPs, we provide a wide range of primary healthcare services at no or low cost to members including:

  • Psychology.
  • Diabetes education.
  • Physiotherapy.
  • Child, adolescent and aged health.
  • Dietetics.

Membership

We offer annual membership for individuals at $100. Commonwealth concession card holders receive a 50% discount, and children under 18 years of age receive FREE cover under their parent or guardian’s membership. Free membership is available to community members in need, and is assessed on a case-by-case basis in partnership with local community service agencies.

You can find more information about membership here.

Governance

The NHC is overseen by a Board of between seven and nine Directors elected by the members at its Annual General Meeting. The current Board comprises individuals with professional experience and academic qualifications in government, finance, business administration, law, health and community services.  Read more about our board members here.

The Board is responsible for setting the strategic direction, establishing effective governance, evaluating performance and assuring financial sustainability for the business.

Directors govern on behalf of the Members. All Directors must comply with basic legal requirements under the Co-operatives National Law (ACT) Act 2017 which specifies four main duties for Directors with a number of other areas of key responsibility that include a duty to act in good faith and honesty, act with care and diligence, avoid a conflict of interest, not to abuse a corporate opportunity or misuse information, and not to trade while insolvent.

Information on the election of Directors and the nominations process is available here.

The NHC is governed by co-operative rules which can be found here.

The 2015-16 annual report is available here.

The 2016-17 annual report is available here.

The 2017-18 annual report is available here.

The 2018-19 annual report is available here.

Management

Day-to-day management of the National Health Co-op is undertaken by the CEO with support from the Chief Operations Officer, the Medical Director and the Chief Financial Officer. The Chief Operations Officer provides support to the CEO relating to the organisation’s business operations, finances and service delivery for our members. The Medical Director provides advice to the CEO on all clinical matters and oversees the delivery of clinical services.  More information is available on our Management page.

Our history

We formed in the early 2000s in response to a lack of General Practitioners in West Belconnen.

A number of community groups and local residents first met in September 2004, with a small executive committee formed to further explore the possibilities to improve healthcare in the area.  This committee became the ‘West Belconnen Health Co-operative Ltd’ in December 2016 and – having successfully lobbied for capital funding –  the doors opened at our first clinic in Charnwood in January 2010.

In September 2014, we updated our name to the ‘National Health Co-operative Ltd’ (NHC) in recognition that the Co-op had expanded beyond the West Belconnen area.

The National Health CO-op currently employs 100 medical and administrative staff across 9 clinics in Canberra and Yass and provides an estimated 14% of all bulk billed appointments in the ACT each year.

 

 

 

ABN 36 598 686 366